Privacy policy

Privacy Policy

Last updated: June 26, 2025

Music Theory Playground operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated digital shopping experience (the "Services"). Music Theory Playground is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details including your name and email address. We do not collect physical shipping addresses unless explicitly required for payment processing.
  • Financial information including credit card, debit card, payment method, and transaction details.
  • Account information including your preferences, settings, and login credentials if applicable.
  • Transaction information including the items you purchase, download, cancel, or request.
  • Communications with us including customer service messages and inquiries.
  • Device information including information about your browser, IP address, and device type.
  • Usage information including how you interact with our website and Services.

Personal Information Sources

We collect your personal information from:

  • You, directly, when you create an account, make a purchase, subscribe, or contact us
  • Automatically, through cookies or other technologies when you use our website
  • Service providers, such as Shopify, Mailchimp, FileMonk, and SendOwl
  • Partners or integrations, where permitted by law

How We Use Your Personal Information

We may use your personal information for the following purposes:

1. Provide and Improve the Services
To process payments, deliver digital products, fulfill subscriptions, manage your account, and personalize your experience.

2. Marketing and Promotions
To send you emails, teaching tips, and promotions related to our digital products. We use Mailchimp to manage our communications.

3. Security and Fraud Prevention
To authenticate logins, protect your account, and prevent fraudulent or unauthorized activity.

4. Customer Support
To respond to your questions or support requests, including account or product issues.

5. Legal Compliance
To comply with legal obligations or respond to lawful requests from authorities.

How We Disclose Personal Information

We may share your personal information with:

  • Shopify, our platform provider
  • Vendors like SendOwl and FileMonk for digital delivery
  • Mailchimp, for email marketing
  • Law enforcement, if required by law
  • Business partners if you opt in or consent

We do not sell your personal information. You may opt out of targeted advertising using the Shopify Privacy Portal.

Relationship with Shopify

Our Services are hosted on Shopify. Shopify collects and processes data to provide their platform and services. They may also use aggregated customer data to improve their services and marketing tools. To learn more about how Shopify handles your data, please visit the Shopify Consumer Privacy Policy or Shopify Privacy Portal.

Third-Party Links

Our site may link to third-party sites (e.g., Instagram, email downloads, or external resources). These sites have their own privacy policies. We are not responsible for the privacy or content of external sites.

Children’s Data

Our Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us to request deletion.

Data Security and Retention

We implement safeguards to protect your data but cannot guarantee absolute security. We retain personal information as long as needed to fulfill our services or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct or delete your data
  • Request a copy (data portability)
  • Opt out of targeted advertising or marketing communications

To exercise these rights, you may use the Shopify Privacy Portal or contact us directly at info@musictheoryplayground.com.

Complaints

You have the right to file a complaint with your local data protection authority. Contact us first, and we will do our best to resolve your concern.

International Transfers

Your information may be processed in countries other than your own. We rely on appropriate safeguards, including standard contractual clauses, when transferring data internationally.

Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted here with the updated date.

Contact Us

Music Theory Playground
Email: info@musictheoryplayground.com Phone: +1 (800) 537-1348
Address: 2482 Yonge St, Unit #142, Toronto, ON M4P 2H5 Canada